Privacy Policy
Last Updated: 11/28/2025
Introduction
Courtesy Cleaners ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us, including:
- Name and contact information (phone number, email address, mailing address)
- Payment information (processed securely through third-party payment processors)
- Order details and garment information
- Account credentials if you create an online account
How We Use Your Information
We use your information to:
- Process and fulfill your dry cleaning orders
- Communicate with you about your orders and services
- Send you order updates, pickup reminders, and promotional offers (with your consent)
- Process payments securely
- Improve our services and customer experience
- Comply with legal obligations
Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
Third-Party Services
We may use third-party service providers to process payments (Stripe), send SMS notifications, and provide other services. These providers have their own privacy policies and are responsible for protecting your information in accordance with their policies.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt-out of marketing communications
- Withdraw consent where processing is based on consent
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
